Terms & Conditions

Globist is an online service that enables users to research, find and book travel experiences worldwide which include flight tickets, hotel bookings, rental cars, activities, travel packages and tailor-made customized packages. This is made possible by Globist's third party suppliers and related applications. Globist.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE. This website and the products made available on this website are offered to you conditioned upon your acceptance without modification of any/all the terms, conditions and notices set. We may change or otherwise modify the agreement in the future, and you understand and agree that your continued access or use of this Website after such change signifies your acceptance of the updated or modified Agreement.

Furthermore, in order for us to protect our services, Globist terms and conditions need to be laid out and made clear.

Consumer's privacy policy
Globist’s top priority is our customer’s privacy. We acknowledge that our users care about how their personal information is used and shared therefore, we take your privacy seriously.

Our policy covers our treatment of personal information that we gather from you while accessing or using our website. Personal information gathered by Globist is solely used for the purpose of personalizing and improving services provided by us. Therefore, we trust that personal information provided by individuals on our website are accurate and trustful.

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
  • Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

Products and booking reservations

By booking a reservation for a Product through the Website, you acknowledge that you accept the practices described in our privacy policy and agreement. In addition, you warrant that you are 18 years of age or older, that you possess the legal authority to enter into this Agreement, use this Website, book the Product, and that all information you supply is true and accurate. You further agree that you will use the booking functionality of this Website to make only legitimate reservations for you or others for whom you are legally authorized to act. Any false or fraudulent reservation is prohibited, and any user who attempts such a reservation may have his or her account terminated. The Supplier reserves the right to withdraw and exclude users from participating in the service and to demand compensation amounting to the cancellation costs if defective details are provided by the user.

Payment processing

Globist has agreements with third party sectors where payments on services provided by them can be made on our website. When you book a reservation for a Product through the Website, Globist collects your payment information and processes your payment. Globist accepts the following credit cards: Mastercard, Visa, American Express, Discover. There is no charge or service fee for processing credit or debit card payments. Full payment by credit or debit card is required to make a reservation.

No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized. Canceling a booking with Globist can result in cancellation fees being applied by Globist. Additional fees may be levied by the individual supplier or tour operator.

If you reject (cancel) the activity, the cancellation conditions stated in the product description as well as on your voucher apply. Therefore, Globist advises the user to carefully read the information in the product description.

  • Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE
  • United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • We accept payments online using Visa and MasterCard credit/debit card in AED.
  • Multiple bookings/transactions may result in multiple postings to the cardholder’s monthly statement.

Amendments and cancellation

All requests for modifications and amendments to your booking must be directed to Globist's Customer Care Team who will process the request. These requests need to be requested at least 72 hours prior to the booking to endure a free of charge change.

All other date-change requests and amendments are subject to availability by our suppliers and/or service providers; Globist therefore cannot guarantee the success of any date-change request however will seek to assist and insure alternatives are provided.

If you make a purchase using a Globist promotion code, or if you accept a discount or special-offer price during the Globist checkout process, you may invalidate your discount or special-offer price by making any changes or amendments to your itinerary once your purchase is complete. Globist may decide, at its sole discretion, to honor your discount or special-offer pricing if you make a post-purchase change or amendment to your itinerary. However Globist reserves the right to invalidate your discount or special-offer pricing if you make any changes to your confirmed itinerary.

Visas and insurance

Globist will allow the purchase and process of international reservations that can be made with third-party suppliers using our website. This will not mean that Globist will be responsible in ensuring that users meet all foreign entry requirements. Consulting the relevant embassy or consulate for information is a requirement as they may change without prior notice.

As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure. It is also your responsibility to consult your physician for current recommendations on vaccinations before you travel internationally, and to ensure that you meet all health entry requirements and follow all medical guidance related to your trip.

We strongly recommend that you purchase a comprehensive travel insurance policy prior to departure to protect your Product purchase. If you cancel your trip or significantly alter travel dates, your travel insurance policy may reimburse the cost of cancellation fees and related expenses. Please review your travel insurance policy carefully for related terms and conditions.

Prohibited Use of Website:

The content and information on Globist.com (including, but not limited to, price and availability of travel services) as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or service reservations booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

  • Use this Website or its contents for any commercial purpose;
  • Make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
  • Access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  • Violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  • Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • Deep—link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission; or
  • Frame", "mirror" or otherwise incorporate any part of this Website into any other website without our prior written authorization.

If your booking or account shows signs of fraud, abuse or suspicious activity, Globist may cancel any travel or service reservations associated with your name, email address or account, and close any associated Globist accounts. If you have conducted any fraudulent activity, Globist reserves the right to take any necessary legal action and you may be liable for monetary losses to Globist, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact Globist Customer Service.

LIABILITY DISCLAIMER

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, Globist DMCC does not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, Globist DMCC expressly reserves the right to correct any pricing errors on our Website and/or reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your reservation at the correct price or we will cancel your reservation without penalty.

The Information, Software, Products and Services published on this Website may include inaccuracies or errors, including pricing errors. In particular, Globist DMCC does not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and other travel products and services displayed on this Website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, Globist DMCC expressly reserves the right to correct any pricing errors on our Website and/or reservations made under an incorrect price. In such event, if available, we will offer you the opportunity to keep your reservation at the correct price or we will cancel your reservation without penalty.

The carriers, hotels and other suppliers providing travel or other services on this Website are independent contractors and not agents or employees of Globist DMCC. Globist DMCC are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting there from. Globist DMCC have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

In no event shall Globist DMCC and/or their respective suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Website or with the delay or inability to access, display or use this Website (including, but not limited to, any computer viruses, information, software, linked sites, products and services obtaining through this Website; or otherwise arising out of the access to, display of or use of this Website) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if Globist DMCC and/or their respective suppliers have been advised of the possibility of such damages.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these Terms of Use is found to have failed of its essential purpose. The limitations of liability provided in these Terms of Use inure to the benefit of Globist DMCC and/or their respective suppliers.